Wheelz Casino Terms and Conditions

Welcome to Wheelz Casino. These Terms and Conditions govern your use of our website at wheelz.com and all services we provide as an operator. By registering an account, accessing our platform, or claiming any Wheelz bonus or promotional offer, you confirm that you have read, understood, and agree to be bound by these terms. We encourage you to review this document carefully before using our services. If you do not agree with any part of these terms, you must not use our platform.

1. About Us

At Wheelz Casino, we operate under the name of Granturo Malta Limited, registered under company number C107733, with our registered address at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We hold a licence issued by the Malta Gaming Authority (MGA), licence reference MGA/B2C/1079/2025, issued on 10 September 2025. Wheelz Casino is a proud brand of The Wildz Group, which also operates Wildz, Caxino, Spinz, and Tuplaus. You may contact our support team at support@wheelz.com or via our 24/7 live chat.

2. Eligibility and Registration

To use our services at Wheelz Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any jurisdiction where online gambling is prohibited.
• You may only register one account per person, household, or IP address.
• You must provide accurate, truthful, and up-to-date personal information during registration.
• You must not use our services on behalf of any third party.

At Wheelz Casino, we reserve the right to verify your identity at any time. Failure to provide requested documentation may result in the suspension or closure of your account and the withholding of any pending withdrawals.

3. Account Security

You are solely responsible for maintaining the confidentiality of your Wheelz Casino login credentials. We strongly advise that you do not share your password with anyone. If you suspect unauthorised access to your account, you must notify us immediately at support@wheelz.com. Our Wheelz Casino team will take all reasonable steps to secure your account, but we cannot be held liable for losses resulting from your failure to keep your login details secure.

4. Deposits and Withdrawals

We accept a range of payment methods at Wheelz Casino, including Visa, MasterCard, Skrill, Neteller, MiFinity, Paysafecard, and Instant Bank Transfer. The following financial conditions apply:

• The minimum deposit amount is €10.
• The minimum withdrawal amount is €20.
• Withdrawals exceeding €50,000 are paid in instalments: €10,000 per day, €25,000 per week, and €100,000 per month, with exceptions for VIP players.
• We aim to process withdrawal approvals or denials within approximately 3 business days.
• Bank transfers may take 1–3 additional business days following approval.

At Wheelz Casino, we support transactions in EUR, and, in localised markets, CAD and NZD. All deposits must be made from payment methods registered in your name. We do not accept third-party payments.

5. Bonuses and Promotions

Our Wheelz Casino welcome offer provides up to €500 in bonus funds plus 500 Free Spins across your first five deposits, structured as follows:

• Deposit 1: 100% match up to €100 + 100 Free Spins (delivered 10 FS/day over 10 days)
• Deposit 2: 50% match up to €100 + 100 Free Spins
• Deposit 3: 50% match up to €100 + 100 Free Spins
• Deposit 4: 25% match up to €100 + 100 Free Spins
• Deposit 5: 25% match up to €100 + 100 Free Spins

All Wheelz bonus funds are subject to a 35x wagering requirement. The minimum deposit to trigger any bonus is €10. We do not currently offer a Wheelz casino no deposit bonus as a standard part of our welcome package; however, promotional offers may vary. Any Wheelz casino bonus code or Wheelz promo code must be entered at the time of deposit to qualify. We reserve the right to modify, suspend, or withdraw any promotion at our discretion without prior notice.

Our Wheel of Spinz loyalty feature allows you to fill a Progress Bar to earn Free Spins, illuminate each letter in "WHEELZ" for a chance to double your rewards, and unlock supercharged spins for double rewards. Loyalty cashback is centralised across the entire Wildz Group, covering Wildz, Caxino, Wheelz Casino, Spinz, and Tuplaus.

6. Responsible Gaming

At Wheelz Casino, we are committed to promoting safe and responsible gambling. We provide tools including deposit limits, session time limits, self-exclusion, and reality checks. If you feel that your gambling is no longer under control, we encourage you to use these tools or contact our 24/7 support team. We take our duty of care seriously and cooperate with responsible gambling organisations to ensure the wellbeing of all our players.

7. Game Availability and Fairness

Wheelz Casino offers over 6,000 games from leading providers including Play'n GO, Microgaming, NetEnt, Pragmatic Play, and Evolution for our live casino. Our game catalogue includes slots, live casino tables, jackpot games, roulette, blackjack, and game shows such as Crazy Time and Monopoly LIVE. We do not operate a sportsbook. Game availability may vary depending on your jurisdiction. We do not offer a native mobile app; however, our Wheelz Casino platform is fully optimised for mobile browsers on all devices.

8. Prohibited Activities

When using our services, you must not engage in any of the following:

• Fraudulent activity or any attempt to manipulate our games or systems.
• Using automated software, bots, or any other tools to gain an unfair advantage.
• Colluding with other players or engaging in any form of cheating.
• Opening multiple accounts or attempting to claim bonuses under a false identity.
• Using our platform for money laundering or any other illegal activity.

We reserve the right to suspend or permanently close any account found to be in breach of these rules, and to void any winnings or bonuses associated with such activity.

9. Limitation of Liability

Our Wheelz Casino services are provided on an "as is" basis. While we strive to maintain uninterrupted access, we cannot guarantee that our platform will always be available or error-free. We shall not be liable for any losses arising from technical failures, delays, or circumstances beyond our reasonable control. Our total liability to you shall not exceed the amount deposited by you in the 12 months preceding any claim.

10. Governing Law

These Terms and Conditions are governed by the laws of Malta. Any disputes arising from your use of Wheelz Casino shall be subject to the exclusive jurisdiction of the Maltese courts. We are regulated by the Malta Gaming Authority, and any unresolved complaints may be referred to the MGA's dispute resolution process.

11. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. At Wheelz Casino, we will notify you of any material changes via email or a prominent notice on our website. Your continued use of our platform following any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of your rights and obligations.

If you have any questions regarding these Terms and Conditions, please contact our support team at support@wheelz.com or via live chat, available 24 hours a day, 7 days a week.